Shipping policy

At Shopper Stop, we are committed to delivering your orders safely and on time across India. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

·          All orders are processed within 1–2 business days after order confirmation.

·          Orders are not processed on Sundays or public holidays.

·          Order confirmation and shipment tracking details will be shared via SMS or email once your order is dispatched.

·          Shopper Stop reserves the right to cancel any order if confirmation cannot be completed.

2. Shipping Time

·          Standard delivery time is 3–7 business days, depending on your location.

·          Deliveries to remote or rural areas may take additional time.

·          Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

·          Shipping charges (if applicable) are calculated at checkout.

·          Free Shipping may be available during promotional campaigns or on eligible orders.

·          Any applicable shipping charges will be displayed before you confirm your purchase.

4. Cash on Delivery (COD)

·          Cash on Delivery (COD) is available on selected PIN codes across India.

·          Some COD orders may require confirmation via phone call or SMS before dispatch.

·          Failure to confirm your order may result in cancellation.

·          Repeated refusal of COD orders may lead to restrictions on future COD purchases.

5. Order Tracking

·          Tracking details will be sent via SMS or email once your order has been shipped.

·          Customers can track their shipment using the tracking link provided.

·          If you do not receive tracking details within 3 business days, please contact our customer support team.

6. Incorrect Shipping Information

·          Customers are responsible for providing accurate shipping and contact details.

·          Shopper Stop is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

·          Additional shipping charges may apply for re-shipment if incorrect address details are provided.

7. Contact Information

For any shipping-related questions or assistance, please contact us:

Store: Shopper Stop
Address: Secunderabad Railway Station Road, Bhoiguda
City: Hyderabad
State: Telangana
PIN Code: 500003

Phone: +91 8527092904
Email: support@shopperstop.com