Terms of service

Welcome to Shopper Stop. By accessing our website, browsing our products, or placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

  1. GENERAL INFORMATION

Store Name: Shopper Stop

Address: Secunderabad Railway Station Road, Bhoiguda
Hyderabad, Telangana – 500003
India

Phone: +91 8527092904
Email: support@shopperstop.com

  1. USE OF OUR WEBSITE

By using our website, you agree to:

  • Use the website only for lawful purposes.

  • Provide accurate and complete information when placing an order.

  • Not misuse, damage, or interfere with the website or its security.

  • Not attempt to gain unauthorized access to our website or systems.

  • Not copy, reproduce, distribute, or use our website content without permission.

  1. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings. Minor variations in product appearance may also occur.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

  1. ORDERS

When you place an order through our website, you agree to provide accurate and complete information.

We reserve the right to accept, reject, or cancel an order for reasons including product availability, incorrect pricing or product information, incomplete customer information, suspected fraudulent activity, or other operational reasons.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund Policy.

  1. PRICING AND PAYMENT

All prices displayed on our website are subject to change without prior notice.

We accept the payment methods available at checkout. For Cash on Delivery orders, customers agree to pay the full order amount at the time of delivery.

Shopper Stop is not responsible for payment failures caused by incorrect information, payment provider issues, or circumstances beyond our control.

  1. SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times may vary depending on the delivery location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's terms and conditions.

  1. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, and refunds are subject to our applicable Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

  1. ORDER CANCELLATION

Customers may request cancellation of an order before it has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible. In such cases, customers should refer to our Return and Refund Policy.

  1. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, product photographs, product descriptions, videos, designs, icons, and other materials, is owned by Shopper Stop or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use any content from this website without prior written permission.

  1. THIRD-PARTY SERVICES

Our website may use third-party services such as payment providers, shipping companies, analytics services, or other service providers.

Your use of third-party services may be subject to their respective terms and policies. Shopper Stop is not responsible for the policies or practices of third-party services.

  1. WEBSITE AVAILABILITY

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We reserve the right to temporarily suspend, modify, or discontinue any part of the website when necessary.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Shopper Stop shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our website, products, or services.

  1. CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms of Service are published on our website. We encourage customers to review this page periodically.

  1. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website, products, or services shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

  1. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

Shopper Stop
Secunderabad Railway Station Road, Bhoiguda
Hyderabad, Telangana – 500003
India

Phone: +91 8527092904
Email: support@shopperstop.com